Customer experience in banking: CCA Europe.pl, NTT Poland and Startquestion launch a partner consortium

The three technology companies that have combined their unique expertise aim to bring banks closer to their customers. Their initiative is to provide IT solutions that would listen closely to the voice of customers and provide real-time feedback.Software…

Digital Finance Summit Warsaw 2020: Goodbye Clients, Hello People!

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'Loyalty in the age of disruption' was the theme of this year's Digital Finance Summit edition, which took place in late February in Warsaw. The main focus was on the soft aspects of banking like trust, values, impact on customer…