The e-commerce frontier: are banks pioneering or lagging behind? 

The banking sector is grappling with a surge in online data and transactions. Simultaneously, there's an urgent need for banks to expedite cross-border retail transfers. All of this is happening amidst mounting pressure from fintechs…

How to harness technology for smooth bank complaint management?  

In the banking industry, the fewer complaints, the better. How to radically reduce problems with billing purchase discounts? To streamline balancing accounts between the bank and the retail partner you need efficient technology. balancing…

Data-as-a-Service in banking: turn on the data tap and surf!

The processing and analysis of huge amounts of data is becoming more and more important for the world of finance every year. How not to drown in a flood of data but to leverage the banking data by-product? This article discusses…

Data-driven approach: knock over your bank’s IT architecture! 

Improved work efficiency is one of the results of the “overturning” of IT architecture in a bank: from vertical silos to horizontal data fabric. In exchange, you get boosted efficiency, better customer data analysis, data driven decision…

Banking application tests: in the golden triangle of domain knowledge

In specialized tests, the point is not to "click through" the application, but to ensure the correct flow of the entire process. This is where domain knowledge comes in handy. George E.P. Box, dubbed "one of the greatest statistical minds…

Data-driven culture in banking

Banks collect and process vast amounts of data, yet few approach it as if it were the most valuable of their assets! In fact, it is fair to say that when it comes to extracting relevant and useful business insights from their data, financial…

5 reasons why you need real time banking 

Going real time means benefits as well as challenges. See how banks can navigate the transition using a gradual approach and tools like Payres.  When it comes to the banking client, the leniency margin is decreasing. Customers treat their…

Banking application tests: know-how is king!

If you think that any testing team can verify a banking application, think again! Approving banking applications for release requires not so much an army of testers, but a team of analysts with in-depth domain knowledge. Increasing the level…

Customer experience in banking: CCA Europe.pl, NTT Poland and Startquestion launch a partner consortium

The three technology companies that have combined their unique expertise aim to bring banks closer to their customers. Their initiative is to provide IT solutions that would listen closely to the voice of customers and provide real-time feedback. Software…

Towards Data-Driven Banking: it is skills that count in IT transformation

Processing and analyzing vast amounts of data is an innate part of projects related to digital transformation, especially in banking. Therefore, it requires appropriate skills from specialists working with data. Over a year ago Gartner…