How to harness technology for smooth bank complaint management?  

In the banking industry, the fewer complaints, the better. How to radically reduce problems with billing purchase discounts? To streamline balancing accounts between the bank and the retail partner you need efficient technology. balancing…

Baas vs. Embedded Banking: who should control banking IT? 

The popularity of the Banking-as-a-Service (BaaS) model is on the rise globally. However, many banks and institutions have realized that it could be a potential technological dead end. Is Embedded Banking a better solution? Not necessarily.…

NPA and ISO 20022 pave the future for modern banking in the UK 

The New Payments Architecture (NPA) and ISO 20022 stand a chance to revolutionize the UK's banking sector. If you add AI to the mix, the vision of “modern banking” goes way beyond what we could expect. But human expertise is still…

Agile software testing in banking: collaboration is trendy!  

To effectively test banking solutions, you need more than the right people and tools. Sometimes the success of the process depends on the adopted methodology. Involving testers at every stage can speed up the work and improve the end…

ISO 20022 migration: how to avoid the testing cost spiral? 

A new standard for the exchange of payment data, ISO 20022, came into force in March 2023. Now, bankers have until November 2025 to introduce the necessary changes to their IT systems. How to speed up the whole process, yet maintain the…

Credit cards: navigating the crossroads of virtualization 

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Banks aim to keep up with consumer expectations in the credit cards segment. However, any major credit card issuer must thoroughly screen customers first. Digital wallet one thing, but a fully virtual credit card requires the automation…

Custom database migration: how to eliminate production bottlenecks?  

By utilizing data from both MySQL and Microsoft SQL, an industrial manufacturer could streamline their workflow while keeping historical CIMCO project data. The key to success was a proprietary custom software developed by CCA Europe.   How…

Future of data integration: traditional, cloud or hybrid? 

Wrapped in data, and with its volume growing faster than ever, decision-making is dependent on reliable information. Bringing the information stored in different data lakes together for the overview that the executives need is a major…

Banking in 2023: trends and challenges 

Digital transformation continues to top the list of priorities in banking. However, the goal for 2023 is also to increase productivity and efficiency. Banks and financial institutions are also looking to digital solutions to help them…

ISO 20022 enhanced data: who will pave the way for new opportunities? 

Financial institutions are racing against time to launch the basic functionalities of ISO 20022 before March 2023. However, everyone is looking to the benefits that rich data in business is supposed to bring. For now, however, there…