The three technology companies that have combined their unique expertise aim to bring banks closer to their customers. Their initiative is to provide IT solutions that would listen closely to the voice of customers and provide real-time feedback. Software company CCA Europe.pl, the Polish branch of the global IT provider NTT Poland and Startquestion have […]
Processing and analyzing vast amounts of data is an innate part of projects related to digital transformation, especially in banking. Therefore, it requires appropriate skills from specialists working with data. Over a year ago Gartner warned that organizations with actual maturity in BI and analytics are quite scarce. Data from other sources are also far from optimistic: Big Data, […]
‘Loyalty in the age of disruption’ was the theme of this year’s Digital Finance Summit edition, which took place in late February in Warsaw. The main focus was on the soft aspects of banking like trust, values, impact on customer loyalty and ‘green’ trends. Sounds insignificant to you? Nothing could be further from the truth. Younger generations […]
Adapting to the demands of the market and the customers means inevitable changes for the banks. According to Fujitsu, 37% of European consumers would change their bank if it did not offer cutting-edge technology. Data-driven means better customer service, more optimization and security. How do the banks take advantage of data? The banking sector is […]
Instant payments, safety and personalization – this is what customers can expect from banking in 2020. How data-driven systems, chatbots, AI and blockchain be the right ways to fulfill these needs? Explore the main trends that are going to disrupt banking in the months to come. Technology spendings in banking are going to increase by […]
Open banking, sure-footed competition and the need to create new services. These were the challenges faced by Fintech Connect 2019 participants in London. Will the banks be able to take advantage of the opportunity created by the undeveloped B2B settlement? Will they monetize the available resources? Traditional banking has to face either fear or some […]